HOW TO REACH US
CONTACTS
EUREKA S.R.L. LAB DIVISION
Direzione e Coordinamento Sentinel CH. Spa
Via M. D’Antona 28
60033 Chiaravalle (AN) – Italy
Phone +39 071 74.50.790
fax +39 071 74.96.579
Email eureka-info@sentinel.it
Do you need commercial information?
Have you decided to sell your Chromatograph and want to entrust it to us for sale?
Would you like to replace your Chromatograph with a newer and technologically updated model (HPLC / UHPLC)?
Are you interested in expanding your toolbox and get a free consultation?
Do you want to know the prices of our kits?
Do you want to know the price of our Professional Assistance Path PRO-TRAINING?
Do you want to know if your critical mass of collected samples offers you to buy or rent a Chromatograph?
Email eureka-info@sentinel.it
Do you need technical information?
The retention times are lagging, what should I do?
Why are the Peaks asymmetrical?
Why do I have a flat chromatogram?
Why does the system pressure increase?
When do I need to change the analytical column?
Why do I need to protect the analytical column with a pre-filter?
What is the matrix effect?
Why do I have a basic “saw-tooth” line?
Send an e-mail to technicalassistance@eurekaone.com
Do you need information about the most commonly used consumables in Chromatography?
Vials, hydrolysis tubes, syringes, disposable tubes, volume reducers etc?
Send an e-mail to technicalassistance@eurekaone.com
Do you need information about Chromatographic accessories?
Analytical columns, pre-filters, pre-columns, tubing, ferrule, joints?
Send an e-mail to technicalassistance@eurekaone.com
Do you need administrative information?
Are you looking for clarification on an invoice?
Is there anything unclear in the agreed payments?
Do you need information on finance, tax breaks, etc?
Send an email to eureka-info@sentinel.it
WE AIM TO REPLY
TO ALL ENQUIRIES IN 24/48 HOURS
Export sales network
Eureka products are distributed across the world by a distributor network coordinated by our International Sales managers. To know who the reference in your country is, please get in touch with our International Sales manager in charge of the relative region:
COUNTRY | INTERNATIONAL SALES MANAGER |
WEST EST EUROPE | DANIELE LOBUONO
danielelobuono@sentinel.it |
UK |
|
SWITZERLAND |
|
GREGORIO DI BISCEGLIE
gregoriodibisceglie@sentinel.it |
|
MIDDLE EAST | |
SOUTH EAST ASIA |
GREGORIO DI BISCEGLIE
gregoriodibisceglie@sentinel.it |
CHINA | |
JAPAN | |
AUSTRALIA | |
NEW ZELAND |
|
AFRICA | THAMAIRA LOPEZ
thamairalopez@sentinel.it |
NORTH AMERICA |
THAMAIRA LOPEZ
thamairalopez@sentinel.it |
SOUTH AMERICA |